**Avoid Skyline Solar** Looking back, we wish we had trusted the reviews on the BBB and avoided using Skyline Solar. This Company is deceptive and lacks integrity, timeliness, and proper communication. Skyline's sales team (Nick) and engineering staff completely over sold the system and then under delivered on their promises. Here are the facts (which will be undisputed by Skyline) from start to finish. We were sold on a system that would over produce in the summer months to pay for our usage during the winter here in Iowa. The chart in their presentation even showed it! Turns out the chart was not of our usage but just a generic model. Skyline never graphed our usage and assumed that the chart would cover, they were wrong. We use approx. 1,900 kWh during our peak summer months and the chart showed us only using 1,400 kWh. They also committed to 99% coverage with the system (it is on their proposal), we have been paying Mid-American well over $100+ every month since the system has been turned on in June of 2022 and have yet to bank one iota of energy for winter. Turns out that they took some averages of our billing (instead of graphing our usage) and promised during the sales pitch that the system would cover. The difference, which I graphed and demonstrated to them later, shorted us a significant amount of kWh for the year. Mind you that these people are supposed to be the experts! Contract was terrible (please read it). Coming from a contracts background for work, it is full of language that is not good for you as the consumer and so we had to negotiate terms. We signed in October 2021. They promise to have the system up and running in 120 days, it wasn't operational till 8 months later. The team installing was brand new and knew very little of what they were doing. The panel installation looked horrible (which I made them fix), a man fell through the ceiling of my brand-new garage and the foreman almost dug a hole through live power lines (had I not been there to stop him). As other reviews have noted, they went radio silent after install. No communication, no calls, nothing. As the consumer, I had to constantly probe them as to why the system was not operational. After a list of excuses, Skyline finally stepped up and finished their part and got the system turned on. We could tell there was a problem right away and that it was not meeting the expectations set out by Nick on their sales team. Immediately, they tried to blame us and our usage as the problem, but I demonstrated through billing that we were using less than in 2021 and should be over producing per their chart. Then they tried blaming us for a lack of accurate data on our billing. We quick showed them (via an accurate chart) that it was their engineering team who took liberties and did not graph out our usage and instead used an average that shorted us. They never stepped up and took responsibility for their issues and that lack of integrity it what bothers us the most. We spent the next 4 months trying to get them to fix the system and make it right, but they ultimately refused and offered only to change out some light bulbs and the thermostat (which was already brand new) as a "fix" to the problem. They refused to upgrade the panels to meet their 99% expectation and would not give us a partial refund either. We will ultimately spend $1000's of dollars more now over the life of this system and wish that we had never contracted with Skyline Solar.